Client Care & Administrative Representative
Where problem-solving meets people skills.
Do you get a rush from turning frustrated customers into raving fans? Do you love keeping people happy and keeping things organized behind the scenes? If you’re the kind of person who can juggle multiple priorities, keep your cool under pressure, and still make every client feel valued — you’re exactly who we want on our team.
At Delta Janitorial Systems, our Client Care & Administrative Representatives are the bridge between our clients and our operations team. You’ll answer questions, resolve issues, and make sure our service always exceeds expectations. You won’t just “take calls” — you’ll build lasting relationships and be the go-to problem solver clients trust.
We’ve been helping businesses keep their facilities clean and professional for over 45 years, and we’ve built our reputation on delivering more than expected. That means we need team members who are proactive, upbeat, and ready to make a difference every day. If you love variety, enjoy working with people, and thrive when you’re keeping things running like clockwork, you’ll love it here.
Compensation & Benefits
- Pay Range: $16–$20/hour depending on experience.
- Benefits after 60 days: Paid Holidays, Paid Time Off, Medical Insurance (75% company-paid), Optional FSA & HSA, 401(k) with Company Match, and more.
- Perks: Work in a supportive, fast-paced environment where your contributions make a real difference.
What’s in it for YOU to Work for Delta Janitorial Systems:
We know great client care is the heart of our success — and we treat our Client Care Representatives like the MVPs they are. You’ll be supported with clear systems, a collaborative team, and leadership that actually listens. This isn’t a role where you’re stuck “just answering phones” — you’ll have the freedom and trust to solve problems and make our clients’ day.
Eligibility Requirements
Must-Haves:
- Excellent phone and email communication skills.
- Strong organizational skills and attention to detail.
- Calm, professional demeanor under pressure.
Nice-to-Haves:
- Customer service or account management experience.
- Familiarity with CRM systems.
Cultural Fit:
- Takes ownership of outcomes.
- Works well independently and in a team.
- Enjoys helping people and solving problems.